Parents and custodians have primary responsibility for their children´s welfare. Child welfare can offer support when a child or a family needs help. Every child is justified for secure growing environment, stable and versatile growth, and special protection. Child welfare’s duty is to ensure these rights. Child´s participation in things and child’s hearing are highlighted. Working begins from each child’s level and his/her needs.
Social workers and social service counsellors are responsible for child´s wellbeing. Child- and family welfare are contacted when a social worker has received a child welfare report or has otherwise found out about a child who possibly needs protection. Parties involved are authorized to demand for an investigation if there is need for child welfare.