I hope you are happy in your home. However, if you have any housing-related questions or concerns, please contact our customer service team using the attached forms, by email, by phone or even by dropping by our office.
Housing advising
Sometimes there are situations where help is needed in housing-related matters; for example, accrued rental debts or difficulties in coping with the maintenance of the apartment. Housing is always also a social activity, and coexistence with neighbors is not always smooth. For housing problems, you can get help from housing counseling at the Rauma Rental apartments office. Housing counseling can be used to support the resident in housing-related situations and to find solutions to potential problems together with the resident. Housing counseling is free of charge for residents.
Rent payment difficulties
The rental payment due date is the Fifth Day of each month. If you have problems paying your rent, quickly contact rental supervisor to arrange a new payment schedule. The unpaid rent will be charged in court and then you will also have to pay the legal costs, you will lose your apartment and the mark in the credit information will make it difficult to get a possible new rental apartment.