City administration

This statement was prepared on 14 January 2022.
It was last reviewed on 19 December 2022.
The City of Rauma launched its online services on 19 December 2016.

This accessibility statement describes how rauma.fi online services comply with the Finnish Act on the Provision of Digital Services 306/2019, describes any defects in the websites’ accessibility, and how you can provide us feedback on accessibility issues. The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

This statement applies to the website of the City of Rauma and the following separate or campaign websites that have been published on the same platform:

rauma.fi
visitrauma.fi
rauma.fi/asunnot
rauma.fi/jatehuoltolaitos
www.pitsikaupunginjoulu.fi
rauma.fi/kansalaisopisto
rauma.fi/kirjasto
rauma.fi/museo
rauma.fi/musiikkiopisto
rauma.fi/nuortenrauma (nuortenrauma.fi)
rauma.fi/pitsiviikko (pitsiviikko.fi)
rauma.fi/raumalace (raumalace.fi)
rauma.fi/raumanvesi
rauma.fi/sammallahdenmaki (sammallahdenmaki.fi)
rauma.fi/taidemuseo (raumantaidemuseo.fi)
rauma.fi/tapahtumat
rauma.fi/vanharauma (vanharauma.fi)

The online services are run by the communication and marketing services of the City of Rauma. The websites were created by Valu Digital Oy. Accessibility is regularly evaluated with the SiteImprove tool.

We want as many people as possible to be able to use our digital services. Accessibility is always taken into consideration in the development of our digital services.

How accessible are the websites?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any accessibility problems?

We are constantly striving to improve the accessibility of the online service. If you find any problems not listed on this page, please contact us so that we can do our best to address the issue. We aim to provide an answer within a week. The law requires service providers to respond within 14 days.

You can contact us by email viestintapalvelut@rauma.fi or via Rauma feecback service.

Implementation procedure

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements online service (in Finnish and Swedish)
saavutettavuus@avi.fi
Telephone (switchboard) +358 295 016 000

Detailed information on technical accessibility

Our online service is not yet fully accessible.

Content or features that are not yet accessible

  • Website has some headings which are not descriptive. (WCAG 2.4.6)
  • Website has some inaccurate link texts. (WCAG 2.4.4)
  • There are some images which do not have an alt-text or where the alt-text is not descriptive. (WCAG 1.1.1)
  • Some pages on the website use colour as the only means to convey information. (WCAG 1.4.1)
  • In some parts, the contrast ratio is not sufficient between text and its background. (WCAG 1.4.3)
  • Keyboard focus is not visible in all elements on the website. (WCAG 2.4.7)
  • The location of the bread crumb trail differs on some web pages: on some pages it is before the main heading and on some pages it is after it. (WCAG 3.2.3)
  • There is a Skip to Main Content -link, but it does not take the user to the main content. (WCAG 2.4.1)
  • Reading sequence is not always meaningful and focus order is not always logical. (WCAG 1.3.2, WCAG 2.4.3)
  • Some form fields do not have labels and some elements have instructions which are not descriptive. Some form fields do not announce errors. (WCAG 3.3.1, WCAG 3.3.2)
  • Some page titles are not descriptive. (WCAG 2.4.2)
  • Language is not marked correctly in some parts of pages. (WCAG 3.1.2)
  • The website has some unnamed buttons and landmarks and other elements with undescriptive names. There are also numerous buttons on the website, which do not announce their status to assistive technologies. There are some headings, which have not been marked as such in the HTML code or which can’t be interpreted as headings with assistive technology. Also, some texts have been marked with a heading tag even though they are semantically not headings. Website has some form fields which give the user erroneous instructions and some form fields do not have the label programmatically attached to them. Some links are executed in a way that prevents assistive technologies from reaching all information related to those links, instead e.g. a screen reader repeats the link text several times. (WCAG 1.3.1, WCAG 4.1.2)
  • There are some status messages which cannot be read with a screen reader. Sometimes the content of a web page can change and it is not announced to the screen reader user. (WCAG 4.1.3)
  • There are some elements on the website which cannot be accessed with a keyboard. In the mobile website, screen reader user’s focus may become trapped, and the user must touch the screen in order to escape the trap. (WCAG 2.1.1, WCAG 2.1.2)
  • Some pages load unexpectedly and without a warning when the user uses certain elements. (WCAG 3.2.2)
  • The webstore’s main navigation has some parts which appear on hover, but they cannot be controlled at all. Their appearance is not announced to screen readers. (WCAG 1.4.13)
  • There are some parts on the website which are not completely visible when the user zooms the content to 200%. (WCAG 1.4.4)
  • HTML code does not comply with specification. Some PDF files are not tagged and the reading order is not defined. (WCAG 4.1.1)

Rauma’s website will be renewed during 2024. The shortcomings listed above will be adjusted at the same time.

Other defects

  • Images and material added to the event calendar by citizens are may not be accessible. (WCAG 1.1.1)

Certain content is excluded from the requirements

These online services contain videos that are not accessible. They do not have an audio description. Under the Finnish Act on the Provision of Digital Services 306/2019, video content published before 23 September 2020 need not be made accessible retroactively or taken down.

The digital services or websites that we provide an external link to are the sole responsibility of their service providers and their accessibility has been described in their own accessibility statements.