Submitting a Complaing


Children have the right to safe and high-quality early childhood education and care. Sometimes, however, carers have questions or are dissatisfied with early childhood education and care. In these situations, the parents can seek clarification with the Director of the Early Childhood Education unit responsible for the education, the person in charge of the institution or the Head of the Early Childhood Education Department.

The parent has the right to lodge a complaint about the operation of municipal or voucher-based early childhood education, if things are not resolved by discussing the matter in the early childhood education center (Early Childhood Education Act, Section 54§)